This page describes how the site is managed with regard to the processing of users' personal data. Users of the site can be simple visitors, or subscribe to the newsletter service, register and create an account or, again, purchase on the e-commerce and/or benefit from the customer service.

This is the information provided pursuant to European Regulation 2016/679 and Legislative Decree 196/2003 - Code regarding the protection of personal data to those who interact with the web services of Roberto Srl, accessible electronically on the site: www.ylama.it.

The information is provided only for this site and not also for other websites that may be consulted by the user through links accessible from this site.

The information describes some minimum requirements for the collection of personal data online, and, in particular, the manner, timing and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.

THE DATA CONTROLLER

Following consultation of this site, data relating to identified or identifiable persons may be processed.

The holder of their treatment is Roberto Srl, Via xxx, email info@ylama.it.

DATA PROCESSED.

NAVIGATION DATA

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) notation addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and computer environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, at present the data on web contacts do not persist for more than seven days.

DATA PROVIDED VOLUNTARILY BY THE USER

The optional, explicit and voluntary sending of messages and requests to the addresses indicated on this site involves the subsequent acquisition of the sender's contact data, necessary to respond, as well as any personal data included in the communications.

The data may also be acquired when the user subscribes to the newsletter service, or creates his/her own account, or even makes a purchase on e-commerce. Data necessary for the performance of the requested activity are marked with an asterisk (*).

PURPOSE OF PROCESSING AND ITS LEGAL BASIS

RESPONSES TO USER REQUESTS

The data will be processed to respond to requests sent by users to the contact details, or through the completion of forms, available on the site (for example: general information; customer service).

The legal basis for such processing is the need to perform a contract to which the user is a party and/or pre-contractual measures taken at the user's request, and to fulfill related legal obligations.

The processing of data thus described is necessary: without it, it will not be possible to respond to user requests.

COMMERCIAL NEWSLETTER

Where the user subscribes to the commercial newsletter service, his or her data will be processed for the purpose of sending, via email, informative communications also having commercial and promotional content about the owner's activity and its products.

The legal basis for such processing is the need to perform a contract to which the user is a party and/or pre-contractual measures taken at the user's request, and to fulfill related legal obligations.

The processing of data thus described is necessary: without it, it will not be possible to accept the subscription to the commercial newsletter service.

The user may unsubscribe from the service at any time by following the procedure indicated in each newsletter and/or by writing to the contact details provided at the end of this notice.

ACCOUNT

Where the user creates his own personal account, his data will be processed to enable his registration on the site and the management of his reserved area. The personal account involves the use of authentication credentials which are known only to the user, and which the latter must keep carefully and under his or her full and exclusive responsibility.

Registration on the site allows the user to benefit from an easier check-out procedure in the case of online purchases.

The processing of user data is necessary only for the creation of the personal account.

ONLINE PURCHASES

Where the user makes online purchases, his or her data will be processed to manage purchase orders (including sending informational and service communications about the status of the order, via email; execution of related shipments; pre- and post-sales customer service activities).

The legal basis for the processing is the need to perform a contract to which the user is a party and/or pre-contractual measures taken at the user's request, and to fulfill related legal obligations;

Subject to the consent collected during the completion of the purchase procedure, the data (including data on purchased products) will be processed - by automated means.

The processing of user data is necessary only for the completion of the purchase procedure, the subsequent delivery of products and customer service activities.

MODE OF DATA PROCESSING

The data will be processed, on the basis of appropriate operational instructions given by the owner, exclusively by staff and employees of the data controller.

Specific and adequate security measures are taken to prevent data loss, illicit or incorrect use and unauthorized access.

TRANSFERS TO THIRD COUNTRIES

The data may be transferred abroad only where the user requests delivery of products purchased on e-commerce outside Italy: in this case, the transfer will take place (if to countries that do not benefit from an adequacy decision of the European Commission and that, therefore, do not offer an adequate level of protection to personal data) by virtue of the exception constituted by the need to execute a contract between the owner and the user.

RIGHTS OF DATA SUBJECTS

Users have at any time (where applicable) the right to request access to and rectification of data, deletion of data, restriction of processing, the right to object to their processing, to revoke any consent given without prejudice to the lawfulness of the processing carried out on the basis of the consent before revocation, as well as the right to data portability; they also have the right to lodge a complaint with the Data Protection Authority, or appeal to the Judicial Authority.

At any time, users may also request the full list of data recipients.

Requests should be addressed to the following addresses: Street xxx - xxx, and/or email xxx.

Requests for clarification of the characteristics of data processing may also be addressed to the same addresses.

INTEGRATIONS

In the event of substantial changes to this policy, the owner will send a notification by email and/or publish a notice on the site to indicate the changes and collect a possible request to exercise the rights described above.

USE OF COOKIES

Regarding the methods of use of cookies, please refer to the additional and specific EXTENDED INFORMATION published on this site and elaborated in accordance with the provisions of the May 8, 2014 Provision issued by the Italian Guarantor for the protection of personal data, which supplements and completes this document.