Welcome to our website Ylama.it. These Terms of Use govern your access to and use of Ylama.co.uk. Access to and use of the Site, as well as the purchase of products on Ylama.it, assume that you have read, understand and agree to these Terms of Use.

This Site is operated and maintained by Roberto S.r.l. ("Manager"), with registered office in Italy, Via Aldo Pini, 8 - Avellino 83100, and VAT No. 02621710645.

If you need assistance please visit the CUSTOMER SERVICE area. You will be able to find information about orders and shipments, refunds and returns of products purchased on Ylama.it, the Site registration form, tips and other general information about the services provided by Ylama.it. Get in touch with us by visiting the CUSTOMER SERVICE section.

For any other legal information, see the TERMS OF SALE, RETURN POLICY and PRIVACY POLICY sections on Ylama.co.uk. The Manager may modify or simply update, in whole or in part, these Terms of Use. Changes and updates to the Terms of Use will be notified to users in the footer of the Ylama.co.uk Home Page as soon as they are adopted and will be binding as soon as they are posted on the Site in this same section. Therefore, please access this section regularly to check for the publication of the most recent and updated Terms of Use. Should you disagree, in whole or in part, with Ylama.co.uk's Terms of Use, please do not use our website.

Access to and use of Ylama.co.uk, including viewing web pages, communicating with the Manager, downloading product information, and purchasing the same on the website, constitute activities conducted by our users for personal use only unrelated to any commercial, entrepreneurial and professional activity. Remember that you will be the one and only responsible for the use of Ylama.it and its contents. In fact, the Manager cannot be held responsible for the use of the website and its contents by each of its users that does not comply with the laws in force, without prejudice to the Manager's liability for intent and gross negligence. In particular, you will be the one and only person responsible for the communication of incorrect, false or related information and data to third parties, without their consent, as well as in consideration of their incorrect use.

Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user's own choice and risk, any liability for any damage to computer systems or loss of data resulting from downloading operations falls on the user and cannot be imputed to the Manager. The Manager disclaims any liability for any damages resulting from the inaccessibility to the services on the site or from any damages caused by viruses, damaged files, errors, omissions, service interruptions, deletions of content, problems related to the network, providers or telephone and/or telematic connections, unauthorized access, alteration of data, failure and/or malfunction of the user's own electronic equipment.

The user is responsible for the safekeeping and proper use of his or her personal information, including credentials that allow access to reserved services, as well as for any damaging consequences or prejudice that may arise against the Manager or third parties as a result of the incorrect use, loss, theft of such information.

PRIVACY POLICY

Please read the PRIVACY POLICY carefully, which also applies if you access Ylama.co.uk and use its services, but do not acquire any products. The Privacy Policy helps you understand how Ylama.co.uk collects and uses your personal information and for what purposes.

INTELLECTUAL PROPERTY RIGHTS

The contents of Ylama.co.uk, such as, but not limited to, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on Ylama.co.uk, including the menus, web pages, graphics, colors, schemes, tools, fonts and website design, diagrams, layouts, methods, processes, functions and software that are part of Ylama. it (collectively the "Content"), are protected by copyright and all other intellectual property rights of Roberto Srl, an Italian company headquartered at Via Aldo Pini,8 - and/or the Manager and other rights holders. Reproduction, in whole or in part, in any form whatsoever, of Ylama.it and/or its Contents is prohibited without the express written consent of Roberto Srl and the Manager.

Roberto Srl and/or the Manager have the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any manner or form, in whole or in part, of Ylama.it and its Contents.

With respect to your use of Ylama.it, you are only authorized to view the Site and its Content. You are, in addition, authorized to perform all those other temporary acts of reproduction, devoid of economic significance of their own, which are considered transient or incidental, integral and essential part of the same display of Ylama.it and its Contents and all other operations of navigation on the Website that are performed only for a legitimate use of Ylama.it and its Contents. On the other hand, you are not authorized to perform any reproduction, in any medium, in whole or in part of Ylama.it and its Contents. Any act of reproduction must be, from time to time, authorized by the Manager and/or Roberto Srl, or where necessary, by the authors of the individual works contained in the Site. Such reproduction operations shall in any case be carried out for lawful purposes and in compliance with copyright and other intellectual property rights of the Manager and the authors of the individual works contained in the Site. The authors of individual works published on Ylama.co.uk have, at any time, the right to claim authorship of their works and to object to any deformation, mutilation or other modification of the works themselves including any act to the detriment of the works, which is detrimental to their honor or reputation. You undertake to respect the copyright of the artists who have chosen to publish their works on Ylama.it or who have collaborated with Ylama.it in the creation of new expressive and artistic forms intended to be published, even non-exclusively on the Site, or, again, forming an integral part of it. Furthermore, you are not, under any circumstances, authorized to use, in any manner or form, the Contents of the Site and any individual work protected by copyright and any other intellectual property right. By way of example, you may not alter or otherwise modify the Content and protected works without the consent of Roberto Srl and the Manager and, where necessary, the individual authors of the works posted on Ylama.it.

LINKS TO OTHER WEBSITES

Ylama.co.uk may contain hyperlinks (the "links") to other websites that have no connection with Ylama.co.uk. The Manager does not control or monitor such websites and their contents. The Manager cannot be held responsible for the contents of these sites and the rules adopted by them also with regard to your privacy and the processing of your personal data during your browsing operations. Therefore, please be careful when you connect to these websites through the links on Ylama.it and read their terms of use and privacy regulations carefully. In fact, we remind you that these Terms of Use and Ylama.it's PRIVACY POLICY do not apply to websites operated by parties other than the Manager. Ylama.it provides links to other websites solely to facilitate its users in their search and navigation and to facilitate hypertext links on the Internet to other websites. The activation of the links does not imply any recommendation or recommendation by the Manager for accessing and navigating these websites, nor any guarantee about their content, services or goods provided or sold by them to Internet users.

LINKS TO YLAMA.CO.UK

Anyone interested in activating links to the Home page and other web pages of Ylama.it, which are publicly accessible, is requested to contact the Manager by visiting the CUSTOMER SERVICE section. Contact is necessary to activate the request for consent to hyperlink to Ylama.co.uk. The activation of links is granted by the Manager to the applicant, free of charge and on a non-exclusive basis. The Manager has the right to object to the activation of direct links to its website in the event that the requesting party, which intends to activate the link to ylama.it, has in the past adopted unfair business practices or non-compliant with industry usages or actions of unfair competition against the Manager or when the Manager fears that these behaviors may be adopted, in the future, or again when the requesting party has adopted, in the past or it is feared that it may adopt them in the future, actions discrediting the Manager, its website or its services. The activation of deep hyperlinks (such as deep frames or deep links) to Ylama.it or the unauthorized use of meta-tags, without the consent of the Manager, is, in any case, prohibited.

CONTENT WARNING

The Manager has taken every precaution to prevent the publication, on the website, of content describing or depicting scenes or situations of physical or psychological violence or such that, according to the sensitivities of the users ofYlama.it, may be considered harmful to civil beliefs, human rights and the dignity of persons, in all its forms and expressions. In any case, the Manager does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy. However, should such content be deemed not lawful or illegal in some of these countries, please avoid accessing our website and should you choose, in any event, to access it, please be advised that your use of the services provided by Ylama.it will be your sole and personal responsibility.

The Manager has also taken every useful precaution in order to assure its users that the Contents of Ylama.com are accurate and do not contain incorrect or outdated information, with respect to the date of their publication within the website and, as far as possible, thereafter. However, the Manager assumes no liability to users for the accuracy and completeness of the content published on Ylama.it, without prejudice to its own liability for willful misconduct and gross negligence and except as otherwise provided by law. Furthermore, the Manager cannot guarantee users that the website will operate continuously, without interruptions and in the absence of errors or malfunctions due to the Internet connection. If you experience any problems using our website, please contact CUSTOMER SERVICE. A manager will be available to you in providing assistance and to help you restore the functionality of your access to the Web site, if that is possible. Likewise, we recommend that you contact your Internet service provider or check that each device for connecting to the Internet and accessing Web content is properly activated, including your Internet browser. Although the Manager will attempt to make every effort to ensure continuous access to its website, the dynamic nature of the Internet and its content, may not allow Ylama.co.uk to operate without any suspensions, interruptions or discontinuity due to the need to make updates to the website. The Manager has taken appropriate technical and organizational measures to safeguard the security of its services on Ylama.it, the integrity of data relating to traffic and electronic communications against unauthorized forms of use or cognition as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on Ylama.it, or unauthorized access, or not in accordance with the law, to such data and information.

OUR COMMERCIAL POLICY

The Manager has adopted its own commercial policy; its mission is to sell products through its services and its website only to the "final consumer," meaning by this term a natural person acting, on Ylama.it, for purposes unrelated to his or her commercial, entrepreneurial or professional activity, if any. If you are not an end consumer, please do not use our services to purchase, on Ylama.it, products. The Manager shall, otherwise, have the right not to consider purchase orders from persons who are not final consumers and any other purchase orders that do not comply with the TERMS OF SALE and these Terms of Use.

APPLICABLE LAW.

These Terms of Use are governed by Italian law.

EU Regulation 679/2016 General Data Protection Regulation

Extended Cookie Policy

Pursuant to Article 13 of the EU Regulation 679/2016 General Data Protection Regulation (the "Regulation") Ylama,it. as the Data Controller (hereinafter: YLAMA or "Site Operator"), provides you with the following information regarding the cookies installed on the website www.Ylama.it (hereinafter Site).

WHAT ARE COOKIES

Cookies are text files that are sent from a web server (i.e., the computer where the visited website is "hosted") to the user's browser (Internet Explorer, Firefox, Google Chrome, etc.) and stored in the device, fixed or mobile (computer, smartphone, tablet), used for the user's browsing. The cookie allows the Site to identify the user's device, through the information stored in it, whenever the user reconnects to the Site through that device.

Through the use of cookies, it is possible for us to make it easier for the user to navigate within the Site, as well as to analyze the user's preferences and tastes through navigation verification, and consequently offer products and services that are more consistent with the user's interests and expectations.

Cookies can be either "session" (when they are stored only for the time of the duration of the browsing session on the site and are deleted when the browser is closed), or "permanent" (they are stored for a longer time, until they expire or until they are deleted by the user). In addition, cookies may be installed by the site the user is visiting (so-called first-party cookies) or they may be installed by other websites (so-called third-party cookies).

Cookies do not collect information that directly identifies the user. In fact, Ylama cannot through cookies trace any directly identifying personal information (e.g. first name, last name) unless provided directly by the user.

ORDERS AND SHIPPING

Shipping is always free unless otherwise noted at check-out. Delivery may take approximately 2-3 business days.

We will send the package tracking number via e-mail.

For security reasons, a signature is required upon delivery of all orders. In the event that there is no one to receive the package for two consecutive business days, the courier will leave a notification and a contact number.

Please note that business days are Monday through Friday, during business hours, excluding national holidays.

YLAMA PACKAGES

You will receive your order in the elegant YLAMA packaging.

If you are purchasing a gift you can add a card with a personalized message.

METHOD OF PAYMENT

Orders placed online or through our telephone purchasing service can be paid with major credit or debit cards, or PayPal.

We accept MasterCard, Visa, American Express cards.

You will not be charged until your order is ready for shipment. The charge will be made in the same currency as the prices shown on the website.